Cancellation, Return & Refund
This policy outlines our procedures for service cancellations, returns, and refunds. By purchasing a service from us, you agree to the terms below.
1.Cancellation Policy
You may cancel your service order at any time before the service has been initiated or fully delivered. To cancel, visit My Account Page > Orders or please contact our support team at account[at]analyzerprakash[dot]com with your order details.
- If you cancel before the service has started, you will receive a full refund.
- If you cancel after the service has begun but before it is completed, your eligibility for a partial refund will be determined on a case-by-case basis, taking into account the work already performed
2. 24hrs Return and Refund Policy
We want you to be completely satisfied with your purchase. If you are not, you may request a refund within 24hrs from the time of the service was completed. This policy applies under the following conditions:
- Eligibility: The service must be deemed unsatisfactory due to a failure to meet the agreed-upon scope or a significant defect in quality as outlined in your service agreement or description.
- How to Request a Refund: To request a refund, you must contact us within the 24hrs period. Please send an email to account[at]analyzerprakash[dot]com with the subject line “Refund Request – [Your Order Number]”. In your email, please provide a detailed explanation of why you are dissatisfied with the service.
- Our Process: Once we receive your request, we will review the details. We may ask for additional information or evidence to assess your claim. We will then either issue a full or partial refund or offer to revise the service to meet the original agreement at no additional cost.
3. Exclusions
The following situations are not eligible for a refund:
- Change of Mind: You are not eligible for a refund simply because you changed your mind or decided you no longer need the service after it has been completed.
- Delays Outside Our Control: We cannot issue refunds for delays caused by factors beyond our reasonable control, such as a lack of timely information or cooperation from your end.
- Third-Party Costs: Any costs incurred from third-party services (e.g., software licenses, stock photography) that were necessary to complete your project are non-refundable.
4. Refund Processing
If your refund request is approved, the refund will be processed within 5-10 business days to your original method of payment. Please note that it may take additional time for the funds to appear in your account, depending on your bank or payment processor.
Service/Shipping Delivery Policy
This policy outlines our procedures for the delivery of our services. By purchasing a service from us, you agree to the terms below.
1. Service Delivery Method
Our services are delivered digitally or through direct engagement. This may include, but is not limited to:
- Email communication and file transfers.
- Access to a client portal or project management platform.
- Scheduled virtual meetings or phone calls.
- Delivery of digital files (e.g., reports, designs, software).
You will be notified of the specific delivery method for your purchased service in your order confirmation or a separate service agreement.
2. Service Commencement and Timeline
Once your order is confirmed and payment is received, our team will begin the service delivery process.
Order Processing Time: Please allow up to [e.g., 1-2 business days] for us to process your order and for a member of our team to contact you to initiate the service.
Service Timeline: The estimated timeline for the completion of your service will be outlined in your service agreement or the initial project scope document. This timeline is an estimate and may vary based on factors such as:
- Timely feedback and provision of necessary information from you.
- Unforeseen technical issues.
- Modifications to the original project scope.
We will keep you informed of any significant changes to the timeline.
3. Delays and Communication
We are committed to delivering our services on time. However, delays may occur.
Delays Caused by Us: If we anticipate a significant delay, we will notify you immediately and provide an updated timeline.
Delays Caused by You: If the service is delayed due to a lack of timely information, feedback, or cooperation from your end, the project timeline will be adjusted accordingly. We will work with you to get the project back on track, but we are not liable for delays resulting from your inaction.
4. Service Completion and Confirmation
Upon completion of the service, you will receive a final confirmation. This may include a formal “sign-off” on the project, access to a final deliverable, or a notification that the service has been rendered.
5. Contact Information
If you have any questions about the delivery of your service, please contact us at: account[at]analyzerprakash[dot]com
We reserve the right to modify this policy at any time. Any changes will be posted on this page. If you have any questions about this policy, please contact us at legal[at]analyzerprakash[dot]com.